Privacy Policy
Transparency is one of our core values. Here's how we collect, use, and protect your personal information.
Introduction
At Bloomeor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our security monitoring services.
By using Bloomeor's services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Information You Provide
- Account information (name, email address, company name)
- Payment and billing information
- Communication preferences
- Support requests and correspondence
- Feedback and survey responses
Information We Collect Automatically
- Log data (IP addresses, browser type, operating system)
- Usage data (features used, time spent, interactions)
- Device information (device type, unique identifiers)
- Cookies and similar tracking technologies
Security Monitoring Data
- Infrastructure and application security data you authorize us to monitor
- Vulnerability scan results
- Security alerts and incident data
- Configuration and compliance information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our security monitoring services
- Process transactions and send related information
- Send security alerts, updates, and administrative messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
🛡️ Important: We never use your security monitoring data for marketing purposes, demonstrations, or any purpose other than providing our services to you.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data hosting, and analytics. These providers are bound by contractual obligations to keep your information confidential.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and penetration testing
- Access controls and authentication requirements
- Secure data centers with SOC 2 compliance
- Employee training on data protection and privacy
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal or regulatory purposes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: